At Versatile Goods BD, we are committed to providing quality products and reliable customer service.

Warranty is applicable only for products that include a warranty mention on the product page or invoice. The warranty covers:

• Manufacturing defects
• Functional issues caused by factory faults
• Product malfunction under normal use

The warranty period varies depending on the product category and will be clearly mentioned on the product page or invoice. The warranty period starts from the date of delivery.

If your product has a valid warranty issue:

• Contact our support team with your order details
• Share clear photos/videos of the problem
• Our team will inspect and verify the issue

After approval, we may:

• Repair the product
• Replace the product
• Or provide another suitable solution based on availability

• Physical damage or accidental damage
• Water or liquid damage
• Damage caused by misuse or improper handling
• Normal wear and tear
• Unauthorized repair or modification

Customers may need to bear courier/delivery charges for warranty claims unless stated otherwise.

For warranty-related support, please contact our customer service team with your order information.